Shipping and Order Processing

  • Click & Collect is available from our Fairfield and our East Ivanhoe store.  Please note your order may come from 2 locations so we can not offer same day click & collect. Feel free to call us on 03 90411233 to confirm your order is ready for collection and to specify which store you would prefer to collect your order.
  • We do not operate a separate online order facility.  We are physical stores and will try to process your order as soon as possible. However your order may need come from another location.  If this the case your order may take 4-5 days to process.
  • A Flat Rate of $12 applies for postage within Australia on all orders under $150. (not available on furniture) We try to ship your order as soon as possible but sometimes the items on 
  • If you need something urgently we suggest purchasing Express Post. (Delivery to Tasmania 3-5 business days) Express post is available for a Flat Rate of $15 to all Australian customers. Express post will be sent the followint day after your order is placed. Express post is not next day delivery. Delivery takes approx 1-2 working days. Please note remote areas take longer.
  • We offer FREE SHIPPING within Australia for all orders over $150* (not available on furniture)
  • We no longer offer International shipping.
  • Please note delivery time frames are an estimate.
  • Orders placed over the weekend or on public holidays will be processed the next business day.
  • We will contact you if a product is unavailable at the time of your online purchase. We will give you an expected date that the product will be available or offer an alternative. If you wish to cancel this product we will omit it from your total purchase and credit your method of payment.
  • Please feel free to contact our store on 03 90411233 for any updates on your order status.